Frequently Asked Questions
Opensend provides customer identity information, even if the customer visits but never completes a purchase.
OpenSend provides email addresses and some basic identifier information for the customer.
Opensend typically identifies around 25-35% of your anonymous visitors, although your mileage may vary. We strive only to identify real human traffic — no bots allowed.
No, our sources are US publishers primarily serving a US audience. We filter out incidental non-US traffic using IP geolocation.
Any business that wants to identify online store visitors that do not complete a purchase.
When a new visitor accesses your site, our proprietary technology retrieves their identities and email addresses.
Yes, we comply with US laws, including CAN-SPAM and CCPA.