What Is B2B Sales? 7 Best Strategies & Tips

Francesco Gatti
March 21, 2025

For ecommerce brands, startups, and enterprises, success in B2B sales comes down to targeting the right audience, optimizing engagement, and improving conversion efficiency. Businesses that rely on outdated tactics or broad outreach often struggle with low response rates and missed opportunities. 

Platforms like Opensend help businesses identify high-intent visitors, recover lost leads, and optimize remarketing, maximizing every opportunity. 

This article explores seven proven strategies for strengthening B2B sales, increasing lead quality, and driving better conversion results.

1. Understand B2B Sales Fundamentals

B2B sales involve selling products or services to other businesses, requiring a different approach than B2C sales. The process is longer and more complex, and it involves multiple decision-makers who prioritize ROI, efficiency, and long-term value.

  • Longer Sales Cycles: Buyers take time to evaluate solutions, often needing multiple touchpoints before making a decision.
  • Multiple Stakeholders: Purchasing decisions involve executives, finance teams, and end-users.
  • Data-Driven Decisions: Buyers focus on measurable business impact rather than emotional appeal.

Depending on the product and audience, there are several ways to approach B2B sales. Some businesses rely on outbound strategies like cold emails, calls, and LinkedIn outreach to actively pursue leads. Others use inbound sales, attracting prospects through SEO, content marketing, and paid ads. 

Some companies offer self-service sales, where businesses can purchase directly through an ecommerce platform, while others take a sales-led approach, using dedicated teams to nurture and close high-value deals.

Mastering B2B sales means understanding these dynamics and aligning strategies to match buyer expectations. 

2. Identify High-Quality Leads

Not all leads are worth pursuing. Focusing on the right prospects increases conversion rates and shortens the sales cycle. High-quality leads have both the need for your product and the authority to make purchasing decisions, making them far more valuable than a broad list of unqualified contacts.

How To Qualify B2B Leads

Businesses can improve efficiency and drive more meaningful sales conversations by focusing on high-intent leads and eliminating unqualified prospects early. 

Here are a few key ways to help you qualify B2B leads:

  • Use the BANT Framework: Evaluate leads based on budget, authority, need, and timeline to determine if they are a good fit.
  • Analyze Website Behavior: Visitors who engage with pricing pages, download resources, or request demos often signal strong intent.
  • Leverage First-Party Data: Tracking interactions from email, social media, and your website helps pinpoint engaged prospects.

To ensure no potential lead is overlooked, businesses can use visitor identification tools to recognize anonymous website visitors who show high intent but haven’t filled out a form. Platforms like Opensend help uncover these hidden prospects, matching them to known profiles so sales teams can engage them effectively.

3. Build a Strong B2B Sales Funnel

A well-structured sales funnel guides potential buyers from initial awareness to final purchase, ensuring a smoother path to conversion. Unlike B2C funnels, B2B sales require multiple touchpoints, strategic nurturing, and a seamless transition between marketing and sales efforts.

What Are the Key Stages of the B2B Sales Funnel?

The B2B sales funnel consists of the following main stages:

  • Awareness: Attract prospects through content marketing, SEO, paid ads, and industry events.
  • Consideration: Engage leads with product demos, case studies, and webinars to showcase value.
  • Decision: Provide clear pricing, social proof, and sales support to help stakeholders finalize their choices.
  • Retention and Expansion: Strengthen customer relationships, upsell where possible, and ensure long-term value.

For a sales funnel to work efficiently, marketing and sales teams must collaborate. Marketing should generate and nurture leads, while sales engage them at the right moment with personalized outreach. Tools like Opensend help identify website visitors early in the funnel, allowing businesses to capture potential buyers before they engage with competitors.

By refining each stage of the funnel and leveraging visitor insights, businesses can convert more leads into customers. 

4. Leverage First-Party Data for Better Targeting

In B2B sales, precision matters. Relying on third-party data or broad targeting often leads to wasted outreach and low engagement rates. First-party data — collected directly from website visitors, email interactions, and customer behavior — provides more accurate insights, helping businesses personalize outreach and improve conversions.

Data collected from direct interactions ensures that outreach is based on real user behavior. Knowing how prospects engage with your brand also allows for tailored messaging that resonates.

With increasing restrictions on third-party data, first-party data also offers a more reliable and long-term strategy.

Businesses can collect first-party data by tracking website engagement, monitoring email interactions, and analyzing CRM insights. However, many high-intent buyers browse anonymously without submitting contact information. 

Tools like Opensend help bridge this gap by identifying anonymous visitors and linking them to known profiles, ensuring no valuable prospect is missed. Businesses can refine their targeting by prioritizing first-party data, create highly relevant outreach, and increase conversion efficiency. 

5. Create a Personalized Outreach Strategy

B2B buyers expect tailored communication — generic sales pitches rarely drive engagement. A personalized outreach strategy helps build trust, increase response rates, and move prospects through the sales funnel more effectively.

What Are Some Best Practices for Personalized Outreach?

When it comes to perfecting your personalized outreach, keep these general best practices in mind:

  • Segment Your Audience: Group leads by industry, company size, job role, and past interactions to send relevant messages.
  • Use Behavioral Data: To make outreach more relevant, reference specific actions like visiting a pricing page or attending a webinar.
  • Optimize Email and LinkedIn Outreach: Personalize subject lines, highlight pain points, and focus on value rather than just selling.
  • Automate Wisely: While automation can help scale outreach, maintaining a human touch with customized follow-ups is essential.

Many potential buyers visit a website but leave without filling out a form, making it difficult to follow up. Opensend helps businesses recognize these anonymous visitors, allowing sales teams to reach out to engaged prospects who may have otherwise been lost.

By combining segmentation, data-driven insights, and visitor identification, businesses can craft outreach strategies that feel personal and relevant. 

6. Improve Conversion Rates With Multi-Touch Engagement

B2B buyers rarely make a purchasing decision after a single interaction. It often takes multiple touchpoints across channels to build trust and move prospects toward a sale. 

A well-executed multi-touch engagement strategy ensures consistent communication and keeps your brand top of mind:

  • Use Multiple Channels: Combine email, phone calls, LinkedIn messages, and retargeting ads to engage prospects at different stages.
  • Follow Up Strategically: Send timely follow-ups based on lead behavior, such as responding to a previous email or checking in after a product demo.
  • Leverage Retargeting: If a prospect visits your site but doesn’t convert, use targeted ads or email campaigns to re-engage them.
  • Personalize at Every Stage: Adjust messaging based on previous interactions, ensuring each touchpoint adds value.

Many sales teams struggle to track and re-engage leads who switch devices or browse anonymously. Opensend helps by recognizing these returning visitors, allowing businesses to reconnect with potential buyers across multiple touchpoints.

By implementing a structured multi-touch strategy, businesses can nurture leads more effectively and increase conversion rates.

7. Implement Account-Based Marketing (ABM) for Higher-Value Deals

Account-Based Marketing (ABM) focuses on targeting high-value accounts rather than casting a wide net. By tailoring marketing and sales efforts to specific companies, businesses can increase engagement, improve conversion rates, and close bigger deals. ABM is especially useful for B2B companies selling to enterprises where multiple decision-makers are involved.

  • Identify High-Value Accounts: Use data insights to pinpoint businesses that fit your ideal customer profile (ICP).
  • Personalize Messaging for Each Account: Create customized campaigns that address specific needs and pain points of target companies.
  • Engage Decision-Makers Across Channels: Use email, LinkedIn, direct mail, and targeted ads to connect with key stakeholders.
  • Align Sales and Marketing Efforts: Ensure both teams collaborate on outreach, messaging, and follow-ups to provide a seamless experience.

A major challenge in ABM is recognizing and tracking potential buyers who visit your site but don’t submit their information. Opensend helps by identifying anonymous visitors from target accounts, allowing sales teams to engage them early in the buying process. This ensures businesses can proactively reach out to high-value prospects before competitors do.

The Bottom Line

B2B sales is a complex but highly rewarding process that requires strategic lead generation, personalized engagement, and a well-structured sales funnel. 

Adopting strategies like account-based marketing and sales automation ensures that sales teams work smarter, not harder. However, many companies miss opportunities simply because they fail to track and engage high-intent visitors. Tools like Opensend help bridge this gap by identifying anonymous website visitors, reconnecting with lost leads, and optimizing retargeting efforts.

Now is the time to refine your approach — start implementing these strategies and leverage Opensend to maximize every sales opportunity.

Sources:

Why Value‑Based Selling is the Future of B2B Sales | Mailchimp

B2B Buying Behavior in 2025: 40 Stats and Five Hard Truths That Sales Can’t Ignore | Corporate Visions

60+ B2B Marketing Stats (2024) | Exploding Topics

Your Guide to Account-Based Marketing | Adobe Experience Cloud

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