7 Time to First Purchase Statistics For eCommerce Stores

Francesco Gatti
April 20, 2025

In today's competitive e-commerce landscape, understanding how long it takes for new customers to make their first purchase can significantly impact your marketing strategy. The average time to first purchase varies widely across industries, with some online stores seeing conversions within hours while others may wait months for new customers to commit. This timing information helps marketers optimize their follow-up campaigns and adjust expectations for return on advertising spend.

E-commerce businesses that track and analyze their time to first purchase metrics gain valuable insights for improving their conversion rates. These statistics can reveal important patterns about customer behavior, allowing store owners to identify potential roadblocks in the customer journey and refine their approach. With global retail e-commerce sales projected to exceed $4.3 trillion by the end of 2025, understanding these purchase timing patterns has never been more crucial.

1) Average time to first purchase in eCommerce is 2-3 days

When new visitors discover an online store, they typically take 2-3 days before completing their first purchase. This quick turnaround shows that most consumers make purchasing decisions relatively fast in the digital space.

For marketers, this short average time to first purchase window creates an opportunity to influence buying decisions during this critical period. Strategically timed follow-up emails and retargeting ads can significantly impact conversion rates.

The data varies by industry, with fashion shoppers often taking more time and making multiple site visits before buying. Emergency purchases or simple products typically convert faster than complex or expensive items.

Understanding this timeframe helps marketers optimize their campaigns and create more effective nurturing sequences that align with actual customer behavior patterns.

2) 75% of first purchases occur within 24 hours after visit

When potential customers visit your online store, timing is crucial. Studies show that 75% of all conversions occur within 24 hours of the initial visit, indicating a critical window for capturing sales.

This statistic highlights the importance of making a strong first impression. If visitors don't purchase within that initial 24-hour period, the likelihood of conversion drops significantly.

For marketers, this means your immediate engagement strategies should be prioritized. Implement real-time personalization, limited-time offers, and abandoned cart emails within hours—not days—of the first visit.

The 24-hour window represents your best opportunity to convert browsers into buyers. After this period, you'll need to work much harder to bring those prospects back to complete their purchase.

3) 90% of buyers convert by day 12 of engagement

Time is a critical factor in the eCommerce purchase journey. Data shows that while 75% of conversions happen within 24 hours of initial engagement, 90% of conversions occur by day 12 after the first click.

This 12-day window represents a crucial opportunity for marketers to influence buying decisions. The remaining 10% of conversions take place more than 4 weeks after initial contact, indicating a longer consideration phase for some customers.

Understanding this ecommerce conversion timeline helps marketers optimize their follow-up strategies. Email sequences, retargeting ads, and abandoned cart reminders should be concentrated within this 12-day period for maximum effectiveness.

Marketers should focus intensely on the first 12 days while maintaining lighter touchpoints for late-deciding customers to capture the full conversion potential.

4) Fashion category tends to have a shorter time to purchase

Fashion shoppers make decisions faster than buyers in other ecommerce categories. The immediacy of fashion purchases often stems from emotional rather than logical decision-making.

Data shows that women's and men's fashion conversion rates differ significantly at 3.6% and 0.8% respectively, indicating women typically make fashion purchase decisions more quickly.

The fashion industry benefits from impulse buying behavior. About 60% of women worldwide report making their clothing purchases online on impulse, which dramatically shortens the consideration period.

Fashion retailers can capitalize on this quick decision-making by emphasizing limited-time offers and highlighting trending items to create urgency for potential customers.

5) 30-40% of shoppers spend 10-30 minutes before buying

The largest segment of online shoppers falls into the 10-30 minute decision window. According to research, between 30-40% of online consumers dedicate this specific time frame to making purchase decisions.

This mid-range decision time presents a critical opportunity for marketers. During these crucial minutes, customers are actively evaluating options but haven't yet committed to purchasing.

Optimizing product pages for quick information gathering is essential. Clear pricing, prominent benefit statements, and ecommerce personalization strategies can significantly impact conversion rates for these time-sensitive shoppers.

Smart marketers use this insight to create focused shopping experiences that respect the customer's time while providing all necessary information to make confident buying decisions.

6) 25-31% of shoppers spend 30-60 minutes pre-purchase

The middle segment of the consumer decision journey reveals that roughly a quarter to a third of all shoppers dedicate between 30 to 60 minutes researching before making a purchase.

This time frame represents a significant consumer buying journey phase where customers are actively comparing options, reading reviews, and evaluating alternatives before committing.

For marketers, this 30-60 minute window creates a critical opportunity to influence decisions. Streamlined product pages, comparison tools, and easily accessible information become essential during this evaluation stage.

Mobile optimization is particularly important as many shoppers conduct their pre-purchase research on smartphones while on the go or multitasking.

Marketers should design content that delivers maximum value within this timeframe, addressing common questions and objections that typically arise during this crucial decision phase.

7) 20-32% of shoppers take several hours to days to buy

A significant portion of customers don't make instant purchasing decisions. According to research, 20-32% of shoppers spend several hours or days deliberating before completing a purchase.

This extended decision-making period gives marketers multiple opportunities to influence buyers. These customers are likely researching alternatives, comparing prices, and reading reviews before committing.

Smart eCommerce stores implement retargeting campaigns for hesitant shoppers to keep their products top-of-mind. Abandoned cart emails, personalized product recommendations, and limited-time offers can effectively nudge these deliberate shoppers toward conversion.

Providing detailed product information and transparent pricing upfront helps address potential concerns that might be causing delays in purchase decisions.

Factors Influencing Time to First Purchase

Several key elements impact how quickly visitors become buyers on your ecommerce store. These factors can either accelerate purchase decisions or create barriers that delay conversion.

User Experience and Website Design

Website design significantly affects purchase decision timelines for new visitors. Fast loading speeds are crucial - each second of delay can increase bounce rates by up to 32%.

Mobile optimization is non-negotiable since over 60% of shoppers browse on mobile devices. Your site must function flawlessly across all screen sizes.

Navigation simplicity directly impacts conversion speed. Clear category structures and intuitive menus help visitors find products quickly without frustration.

Product filters save time for shoppers who know what they want. Effective search functionality with autocomplete and smart filters can cut the path to purchase dramatically.

Checkout complexity is a major purchase barrier. Each additional form field or step can increase abandonment rates by 10%. One-click purchasing options and guest checkout can significantly reduce time to first purchase.

Trust Signals and Social Proof

Trust indicators dramatically shorten the consideration period for first-time buyers. Product reviews and ratings provide essential validation - 93% of consumers say online reviews impact buying decisions.

Security badges and payment guarantees address shopper concerns about data safety. Displaying recognized security certifications near checkout buttons reduces hesitation.

First-time buyer rates improve with transparent policies. Clear shipping costs, return procedures, and money-back guarantees eliminate purchase uncertainties.

User-generated content like customer photos builds authenticity. Shoppers spend 90% more time on sites featuring real customer images.

Social proof indicators such as "X customers bought this" or "trending item" create urgency through FOMO (fear of missing out). Limited-time offers with countdown timers can reduce purchase deliberation by creating a sense of urgency.

Improving Conversion Rates Based on Time to First Purchase

Understanding how long customers take to make their first purchase provides valuable insights that can help optimize your conversion strategy. Time to first purchase data reveals customer hesitation points and opportunities to accelerate buying decisions.

Personalization Strategies

Personalization significantly reduces time to first purchase by addressing individual customer needs. Implement dynamic product recommendations based on browsing behavior to show relevant items that match customer interests. This can increase conversion rates by up to 30%.

Use behavioral triggers to send personalized emails when visitors abandon carts or view specific products multiple times. These reminders should include:

  • Product-specific information
  • Limited-time offers
  • Social proof (reviews/ratings)
  • Clear call-to-action buttons

Segmenting visitors based on traffic source allows for tailored landing pages. First-time visitors from social media respond differently than those from search engines. Adjust messaging accordingly to address their specific pain points.

Effective Onboarding Tactics

Streamlined onboarding processes directly impact conversion speed. The first interaction sets expectations for the entire customer journey. Create a frictionless shopping experience by simplifying account creation and checkout processes.

Key tactics include:

  1. One-click account creation using social login options
  2. Guest checkout options that don't require account creation
  3. Progress indicators showing steps to completion
  4. Simplified forms requesting only essential information

Educational content helps overcome purchase barriers. Short product videos, comparison guides, and FAQ sections address common concerns before they become objections. This builds confidence and reduces decision time.

Offer incentives timed to the typical consideration period for your products. If data shows most conversions happen within 7 days, send a special offer on day 5 to accelerate the purchase decision.

Frequently Asked Questions

Time to first purchase statistics reveal critical conversion patterns that marketers can leverage to optimize their sales funnels and improve customer acquisition strategies.

What is the average time to first purchase for new customers in eCommerce stores?

The average time to first purchase in eCommerce stores typically ranges from 2-3 days. This window represents the critical period when most conversion opportunities exist.

Research shows that 75% of first purchases occur within 24 hours after the initial visit. This highlights the importance of making strong first impressions and optimizing the initial shopping experience.

For the remaining shoppers, 90% of buyers complete their first completed purchase by day 12 of engagement, indicating the importance of remarketing within this timeframe.

How do conversion rates affect the time to first purchase in online stores?

Conversion rates directly correlate with time to first purchase metrics. Higher conversion rates generally indicate shorter purchase decision timelines.

Product categories significantly impact these metrics. The fashion category tends to have a shorter time to purchase compared to high-consideration items like electronics or furniture.

About 30-40% of shoppers spend 10-30 minutes before completing their first purchase, suggesting that product content quality significantly influences quick conversion rates.

What are the latest trends in time to first purchase metrics for online retail?

Mobile shopping has dramatically shortened the average time to first purchase, with impulse buying becoming more common on smartphones and tablets.

One-click purchasing options and saved payment methods have reduced friction points, allowing customers to complete transactions more quickly than in previous years.

Cross-device shopping journeys are becoming standard, with research often beginning on mobile and completing on desktop for complex purchases.

How does the speed of delivery influence the time to first purchase in eCommerce?

Prominently displayed fast delivery options can reduce purchase hesitation by up to 25%, especially for first-time buyers concerned about waiting times.

Same-day and next-day delivery options have become powerful conversion tools, particularly for essential items and gift purchases that have time sensitivity.

Clear shipping information early in the browsing experience has proven to shorten the consideration phase for many product categories.

What role do marketing strategies play in reducing time to first purchase for online shoppers?

Limited-time offers and flash sales create urgency that significantly reduces the time to first purchase, sometimes cutting decision time by more than half.

Personalized product recommendations based on browsing behavior help customers find relevant items faster, reducing search time and speeding up purchase decisions.

Abandoned cart emails sent within 1-3 hours can recapture up to 20% of potential first-time purchases that would otherwise be lost.

How has the growth of mobile shopping impacted the time to first purchase online?

Mobile shopping has reduced the average time to first purchase by making browsing possible during previously unproductive moments like commuting or waiting in line.

App users typically complete first purchases 30% faster than website visitors due to streamlined interfaces and stored payment information.

Social commerce integration with platforms like Instagram and TikTok has created near-instantaneous purchase pathways, sometimes reducing time to first purchase to minutes rather than days.

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